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How to Optimize Your Dispensary’s Google My Business Listing

by Hasum | | | 0 Comments

Input Your Address, Open Hours, And Phone Number

Before anything else, you need to ensure that your dispensary address is listed accurately. Many local cannabis customers will be searching for dispensaries in the area, so make sure that yours shows up. If you fail to do this you’ll swiftly lose customers to other dispensaries. Leading customers to the wrong address can be even worse.

Adding your address will ensure that more customers visit your dispensary. You should also add your opening times so they know when to visit. These simple details can help you attract many more local customers. Make sure you update your listing if your address or opening times change.

Fortunately, it only takes a couple of minutes to add your address and check that it shows up correctly on Google Maps. Additionally, you should also add your phone number. This ensures that customers can contact you quickly if they need help finding your dispensary or have any questions before visiting. They might even want to make an order over the phone.

Add High-Quality Photos Of Your Dispensary

Another simple change that can make a huge difference in whether customers visit your dispensary or not is adding a few photos. When looking for the best dispensaries in the area, a few high-quality photos can instantly attract consumers to your dispensary instead of one of your competitors.

Not only should you add pictures of your storefront and interior, but some high-definition images of the products you sell can go a long way. That way, customers will know exactly what to expect when they visit you. The better the images, the more likely it is that you’ll attract customers, so you might want to contact a professional photographer to help you with this.

An enticing cover photo also goes a long way. This is the initial image customers will see when they come across your business listing. Whether it’s a stunning photo of your store interior or a picture showcasing some of your best products, make sure you choose a cover photo that’ll get cannabis consumers interested in your dispensary.

Add High-Quality Photos Of Your Dispensary

Attract Good Reviews From Customers

Reviews are also hugely important for optimizing your dispensary’s Google My Business listing. When consumers are looking for businesses via Google, they’re much more likely to visit a business that has a collection of good reviews. As such, you should ensure that you attract good reviews from customers.

Getting good reviews starts with providing exemplary customer service. In addition to providing the best products possible, you should ensure that your budtenders are friendly, welcoming, and helpful toward everyone who enters your dispensary. If customers are impressed, they’re much more likely to leave a glowing review.

While you can’t force your customers to leave a good review, you can nudge them in the right direction. Many businesses encourage customers to “tell us how we did by leaving a Google review”. As long as you provide the best service possible, you’re likely to start racking up positive feedback. In turn, this will attract even more customers to your business from Google.

Answer Questions And Use The Posting Feature

Google My Business has various helpful features that help you interact with your customers. For example, you can reply to reviews and thank customers for visiting your dispensary. You can also answer questions left by customers in the “Questions & answers” section of your Google My Business listing.

Make sure you respond to customer questions as quickly as possible. Not only will you be helping them, but your answers will be seen by any customer who stumbles upon your listing. By offering helpful answers, you can assuage common consumer concerns and ensure more people visit your dispensary.

Google My Business also has a posting feature. You can add text posts of up to 1,500 characters, photos, videos, offers, and more. This is excellent for adding new product images, posting about your latest promotions, and informing customers of any important changes. It’s a good idea to create posts regularly – this will show customers that your business is active and communicative.

Make Sure Your Website Is Linked

One of the most important things you should do to optimize your dispensary’s Google My Business listing is to link your website. Many viewers will want to visit your website before they visit your dispensary, so simply adding a link can help eventually attract more dispensary customers.

Of course, you should also ensure that your dispensary website is as enticing as possible. If you don’t already have a stellar website for your business, you should enlist the help of a professional web development service to help you. Investing in high-quality content writing for our website also helps.

Many businesses also give customers links to order online. For instance, takeout restaurants often provide links to their Ubereats page. Dispensaries can also do this. If you allow online ordering via your website, link customers to your order page. Alternatively, you can create a listing for your dispensary on Weedmaps and allow customers to order there.

Make Sure Your Website Is Linked


Optimizing your dispensary’s Google My Business listing is one of the most effective ways to attract more customers. Not only will local consumers be more likely to stumble upon your business via Google Maps, but a listing with good reviews, enticing images, and plenty of information will encourage them to visit. For more guidance and resources for marketing your dispensary, visit Cannabis Promotions.

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